Refund policy

We have a 7-day replacement policy, which means you have 7 days after receiving your item to request a return or replacement.

Please note that returns and replacements are only applicable if the product is defective, damaged, or if you received the wrong item. We do not accept returns for change of mind, sizing issues, or any other non-defect-related reasons.

To be eligible for a return, your clothing item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

To initiate a return for a defective item, please contact us at trickedmotion@gmail.com with details and photos of the defect.

If your return is accepted, we will arrange a free pickup from your address. You do not need to ship the item back to us yourself. In the rare event that a standard courier pickup is not possible at your location, we will make alternative arrangements to collect the package at no cost to you.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Because our returns are strictly limited to defective merchandise, all other purchases are considered final sale. We cannot accept returns on sale items or gift cards.

The standard resolution for a defective item is a direct replacement. Once your return is picked up and inspected, we will dispatch a replacement of the same item to you.

If a replacement is not possible (for example, if the item is out of stock), we will notify you once we’ve received and inspected your return, and let you know if a refund was approved. If approved, you will be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we approved your return, please contact us at trickedmotion@gmail.com.